Excellent stay, very central for all the theatres and attractions and the shops. Rooms very comfortable and very quiet. The breakfasts were enough to last the day. The staff were very helpful and always smiling.
By Linda H
Isle of Wight, United Kingdom
Great stay, great staff!
Just back from a lovely 2 night stay at DoubleTree by Hilton West End. Check-in was fast with a complimentary hot chocolate cookie on arrival, a perfect touch!
Room was perfect for my friend and I and also very clean, and very comfortable beds.
The staff at this hotel were so friendly and pleasant with exceptional manners. With a special mention to Erkan at breakfast, who made myself and my friend so welcome and nothing was too much trouble. He also recommended places to eat and visit nearby and treated us to complimentary fruit and drinks on departure.
Breakfast selection was very good with lots to choose from.
Two underground tubes were both in close proximity to this hotel so getting about was no bother at all.
All in all we had a great short break here and would definitely stay again!
Stayed in May 2017
By Emma S
Quality of Service
I was really well looked after. The hotel was really clean and the staff were very helpful. I would recommend this hotel to my friends and family. I will personally stay at this hotel again. The location is really central and walking distance from British Museum.
Stayed: May 2017, travelled on business
Sunderland, United Kingdom
Value in central London
This is a modern hotel with good sized rooms and en-suites. All very clean and attractive and well maintained. The beds were very comfortable but I personally found them very high to get into. I am only 5ft tall and have arthritis. I really needed a stool! Dinner was very good and breakfast buffet catered for almost every nationality in a bright cafe. This was one of the few hotels that includes full English in the price. My boiled eggs were amazingly perfect. Pleasant helpful staff. Just down the road from the Houses of Parliament. Taxi rank outside. What more could you ask. Definitely stay again.
Stayed: May 2017, travelled as a couple
By Nantwich Rose
I stayed here with my daughter on May 13th as we were on a theatre break. Cannot praise this hotel enough. We arrived at 11.30 a.m. and were greeted by two lovely gentlemen on reception. They were so polite, friendly & pleasant. Our room wasn’t ready (we were aware it would probably not be available until 3pm), but they were more than happy to take care of our suitcases whilst we went to see the matinee performance of Carousel.
Our room was superb. Tastefully decorated & very spacious with twin beds & en-suite.
Beds were very comfy. Bath was a bit on the small side but shower was good.
An ironing board & iron were installed in the wardrobe and we had tea and coffee facilities. The bar area was very relaxed and friendly. The breakfast next morning was really good. We will certainly be using this hotel in the future.
Big thank you to all the staff and we look forward to seeing you again soon.
Debbie & Lisa/room 411
Stayed: May 2017, travelled with family
King’s Lynn, United Kingdom