Meetings And Events
“Today we concluded our week-long training event at the Mercure Heathrow Hotel. I wanted to thank you and your colleagues for making our event work smoothly and seamlessly.
The conference and break out rooms suited our objectives perfectly; the food was well enjoyed; and the Mercure staff were both professional and attentive. It wasn’t my preparation or due diligence that made this a successful venue choice, it was the Mercure approach to making it your objective to assist us with our event.
Each of the Mercure staff embodied this approach to service. You, or a Mercure colleague, such as Joe Joachim, made it a point to check in with me each day to ensure that our needs were being met.
Thank you, and please extend my thanks to the full staff. Job well done!
Counsel/Manager High Hazard Operations & Operating Reviews
Global Operations, Environment, Health & Safety
General Electric Company”
“Just wanted to say thankyou for helping us run an amazing conference.
All your staff were incredible, but particularly Jose who looked after us so well.
Everything went well and I sincerely hope we can return again soon.